Last Updated: January 2025

tbaee Privacy Policy

Your privacy matters to tbaee. This policy explains exactly what data we collect, why we collect it, how we use it, and what rights you have over your personal information.

How tbaee Protects Your Data

Before you read the full policy, here's a plain-language summary of the key ways tbaee handles your personal information.

Encrypted Data Storage

All personal data stored on tbaee's systems is protected using industry-standard encryption. Your account details, payment information, and transaction history are secured at rest and in transit so that unauthorised parties cannot access them.

No Third-Party Marketing

tbaee does not sell, rent, or share your personal data with third parties for marketing purposes. Your information is used only to operate your account, process payments, and provide support. You will not receive unsolicited marketing from tbaee partners.

Secure BDT Payments

Payment data processed through bKash, Nagad, and Rocket is handled securely. tbaee does not store full payment credentials on its own servers. Transaction data is retained only as long as required for account management and legal compliance.

Your Rights, Respected

tbaee gives you meaningful control over your personal data. You can request access to the data we hold, ask for corrections, or request deletion of your account data. These rights are available to all registered tbaee players at any time.

Minimal Data Collection

tbaee only collects the data that is genuinely necessary to operate the platform and keep your account secure. We do not collect data for the sake of it. If a piece of information is not needed to provide the service, tbaee does not ask for it.

Privacy Support 24/7

If you have any questions about how tbaee handles your data, or if you want to exercise any of your privacy rights, the support team is available around the clock. Reach out at [email protected] and you'll get a direct, helpful response.

Your Data Rights on tbaee

tbaee respects your right to control your personal information. Here's what you can request at any time.

Right to Access

Request a copy of all personal data tbaee holds about you, including account details, transaction history, and communication records.

Right to Correction

Ask tbaee to correct any inaccurate or incomplete personal data held on your account. Updates are processed promptly by the support team.

Right to Deletion

Request deletion of your personal data. Some data may be retained where required by law or for fraud prevention purposes.

Right to Restriction

Ask tbaee to restrict the processing of your data in certain circumstances, such as while a correction request is being reviewed.

Right to Portability

Request your personal data in a structured, machine-readable format so you can transfer it to another service if you choose.

Right to Object

Object to tbaee processing your data for specific purposes, including any profiling activities that affect your account experience.

To exercise any of these rights, contact the tbaee support team at [email protected]

This Privacy Policy explains how tbaee collects, uses, stores, and protects your personal data. By registering on tbaee or using any part of the platform, you confirm that you have read and understood this policy. Please read it carefully before creating your account.

01 Introduction

tbaee ("we", "us", "the platform") is committed to protecting the privacy of every player who registers and plays on the tbaee platform. This Privacy Policy describes how tbaee collects, processes, stores, and protects personal data in connection with the operation of the tbaee online casino at tbaee.club.

This policy applies to all registered players, visitors to the tbaee website, and anyone who interacts with tbaee's services in any capacity. It covers data collected through the website, through account registration, through gameplay activity, and through any communications you have with the tbaee support team.

tbaee takes data privacy seriously. We only collect the information that is genuinely necessary to operate the platform, keep your account secure, process your payments, and provide you with a quality gaming experience. We do not collect data for the sake of it, and we do not share your information with third parties for marketing purposes.

This Privacy Policy should be read alongside tbaee's Terms and Conditions and Responsible Gaming Policy. Together, these documents form the full agreement between you and tbaee regarding your use of the platform.

02 Data We Collect

tbaee collects personal data in several ways — directly from you when you register or contact support, automatically when you use the platform, and from third-party payment providers when you make a deposit or withdrawal. The following table summarises the main categories of data tbaee collects.

Data Category Examples How Collected
Identity Data Full name, date of birth, government ID number Registration form, KYC verification
Contact Data Mobile number, email address Registration form, support communications
Payment Data Mobile wallet number (bKash, Nagad, Rocket), transaction reference numbers Deposit and withdrawal requests
Account Data Username, account balance, betting history, bonus usage Automatically generated on registration and gameplay
Technical Data IP address, device type, browser type, operating system Automatically collected when you access the platform
Usage Data Pages visited, games played, session duration, click patterns Automatically collected via cookies and analytics tools
Communication Data Support chat transcripts, email correspondence When you contact the tbaee support team

tbaee does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required for responsible gaming purposes and with your explicit consent.

03 How We Use Your Data

tbaee uses the personal data it collects for specific, legitimate purposes. We do not use your data in ways that go beyond what is described in this policy. The main purposes for which tbaee processes your personal data are:

  • Account Management: To create and maintain your tbaee account, verify your identity, and manage your account settings and preferences.
  • Payment Processing: To process deposits and withdrawals through bKash, Nagad, and Rocket, and to maintain accurate transaction records.
  • Customer Support: To respond to your queries, resolve disputes, and provide assistance when you contact the tbaee support team.
  • Security and Fraud Prevention: To detect and prevent fraudulent activity, money laundering, and other illegal conduct on the platform.
  • Responsible Gaming: To monitor gameplay patterns and identify players who may be at risk of problem gambling, and to apply responsible gaming tools where appropriate.
  • Platform Improvement: To analyse usage patterns and improve the tbaee platform, fix technical issues, and develop new features.
  • Legal Compliance: To comply with applicable laws and regulations, including anti-money laundering requirements and age verification obligations.
  • Communications: To send you important account-related notifications, such as deposit confirmations, withdrawal updates, and security alerts.

tbaee does not use your personal data for automated decision-making that produces significant legal effects without human review. If you have concerns about how your data is being used, contact the support team at [email protected].

04 Legal Basis for Processing

tbaee processes your personal data on the following legal bases, depending on the purpose of the processing:

Contractual Necessity

Much of the data tbaee processes is necessary to fulfil the contract between tbaee and you as a registered player. This includes processing your registration data, managing your account, processing payments, and providing customer support. Without this data, tbaee cannot provide the services you have signed up for.

Legal Obligation

tbaee is required by law to collect and retain certain data, including identity verification information and transaction records. This data is processed to comply with anti-money laundering regulations, age verification requirements, and other applicable legal obligations.

Legitimate Interests

tbaee processes some data on the basis of legitimate interests, including fraud prevention, platform security, and improving the quality of the service. tbaee ensures that these legitimate interests do not override your fundamental privacy rights.

Consent

Where tbaee relies on your consent to process data — for example, for optional marketing communications — you have the right to withdraw that consent at any time by contacting the support team. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

05 Data Sharing

tbaee does not sell your personal data to third parties. tbaee does not share your data with third parties for their own marketing purposes. Data is shared only in the limited circumstances described below.

  • Payment Providers: tbaee shares necessary transaction data with bKash, Nagad, and Rocket to process your deposits and withdrawals. These providers process your data under their own privacy policies and are bound by applicable data protection obligations.
  • Identity Verification Services: Where required, tbaee may share identity data with third-party KYC verification providers to confirm your identity and age. These providers are contractually bound to process your data only for verification purposes.
  • Legal and Regulatory Authorities: tbaee may disclose your data to law enforcement agencies, regulatory bodies, or courts where required by law or where tbaee has a good-faith belief that disclosure is necessary to prevent fraud, money laundering, or other illegal activity.
  • Technology Service Providers: tbaee uses trusted third-party technology providers to operate the platform, including hosting, analytics, and security services. These providers access data only as necessary to perform their services and are bound by strict confidentiality obligations.

tbaee will never share your personal data with advertisers, data brokers, or any third party for commercial purposes unrelated to the operation of your tbaee account.

06 Payment Data

tbaee processes payment data exclusively in connection with deposits and withdrawals made through bKash, Nagad, and Rocket. All transactions are conducted in Bangladeshi Taka (BDT). tbaee does not store full payment credentials such as full wallet PINs or complete account numbers on its own servers.

Payment transaction data — including transaction reference numbers, amounts, timestamps, and the mobile wallet number used — is retained on tbaee's systems for account management purposes and to comply with financial record-keeping requirements. This data is accessible to the account holder and to authorised tbaee staff for support and compliance purposes.

tbaee requires that all deposits and withdrawals are made using a mobile wallet registered in the account holder's own name. This requirement exists to protect players from fraud and to ensure that tbaee can verify the source of funds where required. Third-party payment transactions are not permitted on tbaee.

bKash Supported Nagad Supported Rocket Supported Encrypted Transactions

07 Cookies & Tracking

tbaee uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the platform is used. Cookies are small text files stored on your device when you visit the tbaee website.

Types of Cookies Used

  • Essential Cookies: These are required for the platform to function. They enable core features such as account login, session management, and security. These cookies cannot be disabled without affecting the functionality of the platform.
  • Analytics Cookies: tbaee uses analytics tools to understand how players use the platform, which pages are most visited, and where technical issues occur. This data is used in aggregate form and does not identify individual players.
  • Preference Cookies: These cookies remember your settings and preferences, such as your preferred language or display settings, so you don't have to re-enter them each time you visit.
  • Security Cookies: Used to detect and prevent fraudulent activity, including identifying unusual login patterns or suspicious account behaviour.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect your ability to use certain features of the tbaee platform. tbaee does not use cookies to serve third-party advertising.

08 Data Retention

tbaee retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

  • Account Data: Retained for the duration of your account and for a period after account closure as required by applicable financial and anti-money laundering regulations.
  • Transaction Records: Financial transaction records are retained for a minimum of five years from the date of the transaction to comply with legal requirements.
  • Identity Verification Data: KYC documents and verification records are retained for the period required by applicable regulations, typically five years from the end of the business relationship.
  • Support Communications: Records of support interactions are retained for up to two years to assist with dispute resolution and quality assurance.
  • Technical and Usage Data: Anonymised analytics data may be retained indefinitely. Identifiable technical data is retained for up to 12 months.

When data is no longer required, tbaee securely deletes or anonymises it so that it can no longer be linked to an individual player. If you request deletion of your account, tbaee will process the request subject to any legal retention obligations that apply.

09 Data Security

tbaee implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:

  • SSL/TLS encryption for all data transmitted between your device and the tbaee platform.
  • Encryption of sensitive data stored on tbaee's servers, including account credentials and payment references.
  • Access controls that restrict access to personal data to authorised tbaee staff who need it to perform their job functions.
  • Regular security assessments and monitoring of the platform for vulnerabilities and suspicious activity.
  • Secure data backup procedures to protect against data loss.

While tbaee takes data security seriously and implements robust protections, no online platform can guarantee absolute security. You also play a role in keeping your account secure by using a strong, unique password and not sharing your login credentials with anyone. If you suspect your account has been compromised, contact the support team immediately.

tbaee will notify affected players promptly in the event of a data breach that is likely to result in a risk to their rights and freedoms, in accordance with applicable data protection requirements.

10 Children's Privacy

tbaee is strictly an 18+ platform. tbaee does not knowingly collect personal data from individuals under the age of 18. If tbaee discovers that a registered account belongs to a person under 18, the account will be suspended immediately, all winnings will be forfeited, and any deposits will be returned to the original payment method after deducting amounts wagered.

If you are a parent or guardian and believe that a minor has registered on tbaee, please contact the support team at [email protected] immediately. tbaee will investigate and take appropriate action as quickly as possible.

tbaee uses age verification procedures during registration and may request additional documentation at any time to confirm that a player meets the minimum age requirement. Providing false information about your age is a serious violation of tbaee's Terms and Conditions.

11 Your Rights

As a tbaee player, you have the following rights in relation to your personal data. To exercise any of these rights, contact the support team at [email protected] with your request. tbaee will respond within a reasonable timeframe and will not charge a fee for handling standard requests.

  • Access: Request a copy of the personal data tbaee holds about you.
  • Correction: Ask tbaee to correct inaccurate or incomplete data on your account.
  • Deletion: Request deletion of your personal data, subject to legal retention requirements.
  • Restriction: Ask tbaee to restrict processing of your data in certain circumstances.
  • Portability: Request your data in a structured, machine-readable format.
  • Objection: Object to processing of your data for specific purposes.
  • Withdraw Consent: Where processing is based on consent, withdraw that consent at any time.

tbaee may need to verify your identity before processing a data rights request to ensure that personal data is not disclosed to an unauthorised person. In some cases, tbaee may be unable to fulfil a deletion request in full where legal obligations require certain data to be retained.

12 Policy Updates

tbaee may update this Privacy Policy from time to time to reflect changes in the platform, changes in applicable law, or improvements to our data practices. When changes are made, the updated policy will be published on this page with a revised "Last Updated" date at the top.

For significant changes that materially affect how tbaee processes your personal data, tbaee will make reasonable efforts to notify registered players, which may include a notification within the platform or an email to your registered address. However, it remains your responsibility to review this policy periodically.

Continued use of the tbaee platform after an updated Privacy Policy has been published constitutes your acceptance of the revised policy. If you do not agree with any changes, you should stop using tbaee and may request account closure by contacting the support team.

13 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how tbaee handles your personal information, please get in touch with the support team. tbaee is committed to responding to all privacy-related enquiries promptly and transparently.

  • Email: [email protected]
  • Support Hours: 24/7, every day of the year
  • Response Time: Typically within a few hours

You can also find answers to common questions on the FAQ page. For information about your rights under tbaee's Terms and Conditions, visit the Terms and Conditions page.

[email protected] 24/7 Support Data Protected
Your Data Is Safe

Play on tbaee With Full Confidence

Now that you know how tbaee protects your privacy, create your account and enjoy Bangladesh's most trusted online casino — fast BDT payments, certified fair games, and your data always secure.