Play Safe, Play Smart

tbaee Responsible Gaming

Gaming on tbaee should always be fun. This page explains the tools, limits, and support available to help every Bangladesh player stay in control and enjoy the experience safely.

18+
Minimum Age to Play
24/7
Support Available
100%
Free Limit Tools
BDT
Local Currency Deposits

How tbaee Supports Responsible Gaming

tbaee has built a range of practical tools and policies to make sure every player can enjoy the platform safely and within their own limits.

Deposit Limits

Set a daily, weekly, or monthly deposit limit on your tbaee account. Once your limit is reached, no further deposits can be made until the period resets. Limits can be lowered at any time and take effect immediately. Increases require a cooling-off period before they apply.

Session Time Reminders

tbaee can send you reminders when you have been playing for a set amount of time. These reminders are a simple nudge to take a break, check in with yourself, and make sure you are still playing for fun rather than out of habit or stress.

Cooling-Off Periods

If you feel you need a short break from tbaee, you can request a cooling-off period of 24 hours, 7 days, or 30 days. During this time your account will be temporarily restricted and you will not be able to deposit or place bets. The restriction lifts automatically when the period ends.

Self-Exclusion

For players who need a longer break, tbaee offers self-exclusion for periods of 6 months, 1 year, or permanently. During self-exclusion your account is fully suspended and cannot be reactivated until the exclusion period ends. Permanent self-exclusion cannot be reversed.

Loss Limits

Set a maximum loss limit for a given period so that your total losses on tbaee cannot exceed the amount you are comfortable with. Once the limit is hit, betting is paused for the rest of the period. This tool helps you stay within a budget you have decided on in advance.

24/7 Support

The tbaee support team is available around the clock to help with any responsible gaming request. Whether you want to set a limit, request a cooling-off period, or talk through a concern, the team will respond quickly and without judgement. Contact us at [email protected].

Responsible Gaming Tools on tbaee

Every tool listed below is free to use and available directly through your tbaee account or by contacting the support team.

Deposit Limit

Cap how much BDT you can deposit per day, week, or month. Takes effect immediately when lowered.

Instant
Loss Limit

Set a ceiling on how much you can lose in a given period. Betting pauses automatically when the limit is reached.

Automatic
Session Limit

Limit how long you can play in a single session. A reminder appears when your time is up.

Customisable
Self-Exclusion

Suspend your account for 6 months, 1 year, or permanently. No deposits or bets during the exclusion period.

Immediate

tbaee is committed to providing a safe, fair, and enjoyable gaming environment for all players in Bangladesh. Responsible gaming is not just a policy — it is a core part of how tbaee operates. Every tool, limit, and support option on this page is available free of charge to all registered players.

01 Our Commitment to Responsible Gaming

tbaee believes that online gaming should be a source of entertainment, not stress or financial hardship. The platform is designed for players who play for fun, within their means, and with full control over their activity. tbaee takes its responsibility to players seriously and has invested in a range of tools and policies to support responsible gaming across the platform.

Responsible gaming at tbaee means giving every player the information, tools, and support they need to make informed decisions about their play. It means being transparent about how games work, making it easy to set limits, and responding quickly when a player needs help. tbaee's support team is trained to handle responsible gaming requests with care and without judgement.

This page explains everything you need to know about responsible gaming on tbaee — from the tools available to you, to the signs that gaming may be becoming a problem, to where you can get help if you need it. tbaee encourages every player to read this page and to use the tools available to keep their gaming experience positive.

All responsible gaming tools on tbaee are free to use and can be activated at any time by contacting the support team at [email protected] or through your account settings.

02 What Is Responsible Gaming?

Responsible gaming means playing online casino games in a way that is safe, controlled, and within your personal limits. It means treating gaming as a form of entertainment — like going to the cinema or eating out — rather than as a way to make money or escape from problems.

For most players, gaming on tbaee is a fun and enjoyable activity. They set a budget, play within it, and stop when they have had enough. But for a small number of players, gaming can become a problem. It can start to take up too much time, cost more money than intended, or become something that feels compulsive rather than enjoyable.

Responsible gaming is about recognising the difference between healthy play and problematic play — and having the tools and support to stay on the right side of that line. tbaee is here to help every player do exactly that.

Play for fun Set a budget Take regular breaks Never chase losses Play sober Keep it balanced

03 Signs of Problem Gambling

Problem gambling can affect anyone, regardless of how long they have been playing or how much they typically spend. It often develops gradually, and many players do not realise there is a problem until it has already had a significant impact on their finances, relationships, or mental health.

tbaee wants every player to be aware of the warning signs. If you recognise any of the following in yourself or someone you know, it may be time to take a break or seek support:

  • Spending more money on gaming than you can afford to lose.
  • Chasing losses — continuing to play in an attempt to win back money you have lost.
  • Lying to family or friends about how much time or money you spend on gaming.
  • Feeling anxious, irritable, or restless when you are not playing.
  • Using gaming as a way to escape from stress, anxiety, or personal problems.
  • Neglecting work, family, or social responsibilities because of gaming.
  • Borrowing money or selling possessions to fund gaming activity.
  • Feeling unable to stop playing even when you want to.
  • Spending increasing amounts of time thinking about gaming when you are not playing.
  • Failed attempts to cut down or stop gaming on your own.

If you recognise several of these signs in your own behaviour, please reach out to the tbaee support team or use the self-exclusion tool. You do not have to deal with this alone — help is available and it is completely confidential.

04 Self-Assessment

Not sure whether your gaming habits are healthy? The following questions are designed to help you reflect honestly on your relationship with gaming. There are no right or wrong answers — this is just a tool to help you check in with yourself.

Ask Yourself These Questions

1

Do you ever spend more money on tbaee than you originally planned to?

2

Have you ever tried to win back money you lost by playing more?

3

Do you find it difficult to stop playing once you have started?

4

Have you ever hidden your gaming activity from family or friends?

5

Do you ever feel stressed, anxious, or irritable when you are not able to play?

6

Has gaming ever caused problems with your finances, work, or relationships?

7

Do you play to escape from problems or negative feelings rather than for fun?

8

Have you ever borrowed money or used savings to fund your gaming?

If you answered yes to two or more of these questions, tbaee strongly encourages you to use one of the responsible gaming tools available on the platform, or to contact the support team for a confidential conversation about your options.

05 Setting Limits on tbaee

tbaee gives every registered player the ability to set limits on their account to help manage their gaming activity. These limits are one of the most effective responsible gaming tools available, and tbaee encourages all players to use them — not just those who are experiencing problems.

Deposit Limits

You can set a daily, weekly, or monthly deposit limit on your tbaee account. This caps the total amount of BDT you can deposit in the chosen period. Once the limit is reached, no further deposits will be accepted until the period resets. Deposit limits can be reduced at any time and the reduction takes effect immediately. Requests to increase a deposit limit are subject to a cooling-off period before the increase is applied.

Loss Limits

A loss limit caps the total amount you can lose on tbaee in a given period. Once your losses reach the limit you have set, betting is automatically paused for the remainder of the period. This is a powerful tool for players who want to make sure they never lose more than they are comfortable with in a single day, week, or month.

Session Time Limits

You can set a maximum session length so that tbaee will remind you — or automatically end your session — after a set amount of time. This is useful for players who find that time passes quickly when they are playing and want a built-in reminder to take a break.

To set any of these limits on your tbaee account, contact the support team at [email protected]. The team will process your request promptly and confirm when the limit is active.

06 Self-Exclusion

Self-exclusion is a formal tool that allows you to suspend your tbaee account for an extended period. It is designed for players who feel that they need a significant break from gaming and want to make sure they cannot access the platform during that time.

tbaee offers self-exclusion for the following periods:

  • 6 months — account suspended for six months, then automatically reactivated.
  • 1 year — account suspended for twelve months, then automatically reactivated.
  • Permanent — account permanently closed. This cannot be reversed.

During a self-exclusion period, you will not be able to log in, deposit, or place bets on tbaee. Any pending withdrawals at the time of exclusion will be processed normally. tbaee will also make reasonable efforts to ensure that you do not receive marketing communications during your exclusion period.

Self-exclusion is a serious step and tbaee will not reverse it before the exclusion period ends. If you are considering permanent self-exclusion, please contact the support team first so they can make sure you have all the information you need before making that decision.

07 Cooling-Off Periods

A cooling-off period is a shorter, temporary break from tbaee. It is a good option for players who feel they need a pause but are not ready for a full self-exclusion. tbaee offers cooling-off periods of 24 hours, 7 days, and 30 days.

During a cooling-off period, your account is temporarily restricted. You cannot deposit or place bets, but you can still log in to check your account balance or request a withdrawal. The restriction lifts automatically when the cooling-off period ends.

Cooling-off periods take effect immediately when requested. They cannot be shortened or cancelled once activated. To request a cooling-off period, contact the tbaee support team at [email protected] and specify the duration you want.

08 Age Verification

tbaee is strictly an 18+ platform. No person under the age of 18 is permitted to register or play on tbaee under any circumstances. tbaee takes age verification seriously and has procedures in place to verify the age of all registered players.

During registration, all players are required to confirm that they are 18 years of age or older. tbaee may request additional documentation at any time to verify a player's age, including a copy of a national ID card, passport, or other government-issued identification. Accounts that cannot be verified as belonging to an adult will be suspended pending verification.

If you are a parent or guardian and you believe that a minor has accessed tbaee, please contact the support team immediately at [email protected]. tbaee will investigate and take appropriate action as quickly as possible, including closing the account and returning any deposits made.

Providing false information about your age during registration is a serious violation of tbaee's Terms and Conditions. Any account found to belong to a person under 18 will be closed immediately and all winnings will be forfeited.

09 Protecting Vulnerable Players

tbaee recognises that some players may be more vulnerable to the risks associated with online gaming, including those experiencing financial difficulties, mental health challenges, or personal crises. tbaee is committed to identifying and supporting vulnerable players and has trained its support team to respond appropriately when concerns are raised.

tbaee monitors account activity for patterns that may indicate a player is at risk, such as sudden increases in deposit frequency, extended playing sessions, or repeated attempts to exceed deposit limits. Where such patterns are identified, tbaee may proactively reach out to the player to check in and offer support.

If you are going through a difficult time and feel that gaming is making things worse, please reach out to the tbaee support team. The team can help you access the right tools, apply a cooling-off period, or arrange a self-exclusion. All conversations are handled with complete confidentiality and without judgement.

tbaee's support team is trained to handle sensitive responsible gaming conversations with care. You will never be made to feel embarrassed or judged for reaching out. Getting help is the right thing to do, and tbaee is here to support you.

10 Getting Help

If you are concerned about your own gaming habits or those of someone you know, the most important thing is to reach out and talk to someone. tbaee's support team is available 24/7 and can help you access the right tools and resources.

In addition to the tools available directly on tbaee, there are broader support resources available for people dealing with problem gambling. tbaee encourages any player who is struggling to seek professional support alongside the platform tools available to them.

Remember: asking for help is a sign of strength, not weakness. Problem gambling is a recognised condition that responds well to support and treatment. The sooner you reach out, the sooner things can start to improve.

Talk to Someone Confidential Support 24/7 Available

11 Contact tbaee

For any responsible gaming request — whether you want to set a limit, request a cooling-off period, apply for self-exclusion, or simply talk through a concern — the tbaee support team is ready to help at any time of day or night.

  • Email: [email protected]
  • Support Hours: 24/7, every day of the year
  • Response Time: Typically within a few hours

You can also find answers to common questions on the FAQ page, or review tbaee's full Terms and Conditions and Privacy Policy for more information about how the platform operates.

[email protected] 24/7 Support Responsible Gaming
Play Responsibly

Enjoy tbaee — Safely and in Control

tbaee is built for players who want great games, fast BDT payments, and a platform that genuinely looks out for them. Register today and play with confidence — your limits, your rules.